A: Our products typically ship 2-3 days after purchase. 

A: Customers usually receive their products about one week after purchase. However, various circumstances such as holidays, distance, etc. may delay our shipment and should be taken into consideration when purchasing. You will receive shipping and delivery confirmations to the email address provided up checkout. 

A: If you decide you no longer what the produce you purchased, you may return your item within 30 days to the following address: 

Att: PT 

CTC

779 Victory Highway

West Greenwich, RI 02817

Once the product is received, we will issue you a refund. 

A: If you ordered the wrong size, please contact us at shop@turnoutpac.org to provide us with the details of your exchange and return the item to the following address: 

Att: PT 

CTC

779 Victory Highway

West Greenwich, RI 02817

Once the product is received, a new product will be shipped out to you. 

A: If we shipped you the wrong item or it arrived damaged, please contact us at shop@turnoutpac.org. We apologize for the inconvenience and will send the correct item to you ASAP. We ask that you send the unwanted item to the following address: 

Att: PT 

CTC

779 Victory Highway

West Greenwich, RI 02817

Once the produce is received, we will reimburse you for the shipping costs.